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Personalised Cat Journal Set
$34.00 Select options This product has multiple variants. The options may be chosen on the product page -
Personalised Dog Journal Set
$34.00 Select options This product has multiple variants. The options may be chosen on the product page -
Personalised Mint Journal Set
Original price was: $29.00.$26.00Current price is: $26.00. Select options -
Personalised Pink Journal Set
Original price was: $29.00.$26.00Current price is: $26.00. Select options -
Add-On $16 | Handmade Month Bookmark
$19.00 Select options This product has multiple variants. The options may be chosen on the product page -
Add-On $4.9 | Initial Journal Charm
$7.90 Select options This product has multiple variants. The options may be chosen on the product page
Q&A😊
❓ How will I confirm my custom name for personalization?
After you place your order, we’ll send you an email to confirm the custom name/text you requested.
• If you need to make changes, please reply to this email within 24 hours of receiving it.
• If we don’t hear from you within 24 hours, we’ll proceed with the name/text exactly as you entered at checkout.
• Please note: Customized items are non-returnable and non-refundable due to their personalized nature.
🤔 Can I change my custom name after the 24-hour window
No, we cannot make changes to your custom name once the 24-hour confirmation window has passed. This is because our production process starts immediately after the window closes, and personalized items cannot be reused or resold.
🚛How much do I need to pay for shipping?
• Free Shipping Offer: Enjoy free shipping on all orders over $49 USD.
• Base Shipping Fee: For orders under $49, a base shipping fee of $6–$8 USD applies, which varies by your delivery region.
• Express Shipping Options: For faster delivery, express shipping via DHL/UPS is available in select regions. The exact cost and estimated delivery time will be displayed at checkout.
• Final Pricing: All shipping costs and available delivery options will be clearly shown during the checkout process, so you can review them before completing your order.
📦 How long will it take for my order to arrive?
• Non-Custom Orders: Your order will be processed and shipped within 48 hours of purchase. Standard shipping typically takes 9–14 business days to arrive.
• Custom Orders: Once your custom details (e.g., name/text) are confirmed, we’ll process and ship your order within 72–96 hours. Standard shipping also takes 9–14 business days after dispatch.
• Note: Delivery times are estimates and may be affected by public holidays or customs delays in your region.
💡How can I track my order?
• Once your order is shipped, you’ll receive a shipping confirmation email with a unique tracking number.
• Standard Shipping: Track your parcel with the tracking number on the official 17track website/app.
• Express Shipping (DHL/UPS): Track your express order directly on the official DHL or UPS website using the provided tracking number.