We currently ship to the UK, Australia, Germany, Italy, Spain, Netherlands, France, Austria, Norway, The Czech Republic, Slovakia, New Zealand,
New Products
Q&A😊
✨How much does shipping cost？
Shipping fee is calculated based on your location and the items in your order.
You will always know the shipping price before your purchase. Averaging $7-8 for regular shipping.
❓ Why didn't I receive the automatic email after placing my order?
When registering an account or placing an order, please carefully check and confirm that your email address is correct, has no spelling errors, and that your mailbox is not full. Also, please check if our email was mistakenly filtered into your spam folder.
If you have verified all of the above and still haven’t received the email, please contact us or Email👉mistlumi_2025@outlook.com
📦How long does shipping take?
Under normal customs clearance, most of our packages are delivered within 10-18days, with the majority arriving around 10 days. Shipping is faster to regions with convenient international transport and may take longer for remote or less accessible areas.
💡How can I track my order?
Once your order has been shipped, we’ll send you an update with your tracking number so you can follow your parcel’s journey. You can easily check your delivery progress anytime by entering your tracking number on https://www.17track.net/en
Of course, you can also check your tracking information directly through your PayPal account — it will be updated there once your order has been shipped.
❗️For your safety, please make sure emails are really from us before clicking any links, and avoid clicking links from unknown sources!
🤔Why does my order show as payment failed?
Using the Chrome browser usually resolves most payment issues. Paying directly with PayPal is also smoother and more convenient. If you choose to pay by credit or debit card, please note that some card types may not be fully compatible with PayPal (our payment processor), which can cause payment failures. Trying a different card often fixes the problem. Please always protect your personal and financial information, stay alert against potential fraud, and feel free to contact us anytime if you are unsure about anything!